Warranty and Return Policy
Money Back Guarantee
We offer a 14 days money back guarantee for all orders which were placed directly from this online store. No reason has to be given to return the products. Before any return contact must be made and request a "Return Code", without this code No returns will be accepted! Upon receipt you will be given a full refund for the purchase price of your product, excluding any shipping costs. All returns must be packaged carefully as when received and returned in the original box in “like new”, re-sellable condition to receive a full purchase price refund. All shipping cost associated with the return is at the responsibility of the customer. Returns are not accepted for special order items. Any return which gets lost or gets stuck in the customs is considered as “non-received” and can not be refunded.
Limited Warranty
All of the products listed on this web site are subject to a Standard Limited warranty which is 1 Year. "Wood-Comp" guarantees that it’s products will serve as it was demonstrated in its website at all times. If a product fails to function its purpose due to manufacturing errors, then the product is covered with the Limited Warranty.
This Limited Warranty does not cover the product for cosmetic defects that does not limit the product’s functionality (such as: color coherence, indistinct patterns caused by CNC manufacturing methods, scratches on the surfaces, etc.). Damage caused by improper use (false installation, misuse, accidents, personal modifications, exposure to abnormal conditions) is not covered by my Limited Warranty. Also, any 3rd party equipment is strictly excluded from this warranty. Wood-Comp has no liability for any 3rd party equipment which may receive a damage or gets lost because of a possible fail of our products.
Restocking Fees
I reserves the right to inspect any returned Wood-Comp product and apply a 20% re-stocking fee, if it is not in re-sellable, like new condition.